Contact Piercing Pagoda


Email Us

We welcome your questions, comment and concerns. You can email the Guest Services Team by completing and submitting the form below:

Call Us

You can contact us by calling 1-800-866-9700. Our Guest Services Contact Center hours are Monday through Friday, 8:00 AM–8:00 PM CT, Saturday and Sunday, 9:00 AM–6:00 PM CT.


Live Chat


Contact Us via U.S. Mail

You can also contact us via regular U.S. mail:

Z-Mail
Customer Service
P.O. Box 152777
Irving, Texas 75015


Credit Account Questions

Questions about your Pagoda credit card account? Contact Comenity Capital Bank LLC at 1-844-271-2718 (TDD/TYY 1-888-819-1918) or use their automated service 24 hours a day.