Free Returns at a Store or By Mail

Use one of our convenient options to return any item purchased in-store or online.

SEND BY MAIL

  • Start your return online.
  • Ship your items to your nearest store with the prepaid shipping label (we'll email this to you).
  • Returns are processed in 10-14 business days and refunds are expected 5-7 business days after processing.
START A RETURN

BRING TO A STORE

  • Bring your items and packing slip or order confirmation to a store.
  • Find any store associate for assistance.
  • Refunds are expected within 30 days to the original form of payment.
FIND A STORE

Return Policy

If for any reason you are dissatisfied with your purchase, you may return it for a full refund of the purchase price, excluding shipping, handling, or other additional charges.

Merchandise shipped between October 16, 2020 and December 24, 2020 can be returned through January 24, 2021.

  • Products must be returned to store in original condition with boxes, paperwork, and accessories to ensure a full credit.
  • Merchandise sized, engraved, or altered in any way after purchase may not be returned or exchanged.
  • Gift receipts may be used for exchanges only or to credit purchaser.
  • Purchases made using PayPal, Bill-Me-Later, e-Gift Card must be returned to the online store.
  • Shipping and handling will not be refunded unless you received a damage, defective, or incorrect item.

Exchange Policy

If for any reason you are dissatisfied with your purchase, you may exchange it within 90 days of the date your order was shipped.

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