Chat with us online or speak to a trusted jewelry consultant over the phone for assistance. Learn More
Where can I get common questions answered?
We have answers to the most common questions we receive. Learn More
How should I clean my jewelry?
Generally, most jewelry can be cleaned with mild liquid detergent mixed with warm water. Learn More
How can I protect my jewelry?
Our mission is to ensure you're happy with you jewelry. From the day you take it home and all through the years to come. That's why we offer plans to protect your precious jewelry. Learn More
Guest Return and Exchange Policy
Your online purchase may be returned to any of our stores or returned by mail to our distribution center.
Returns are allowed within 30 days from the purchase (shipment) date. Special Holiday Extended Return Period: Merchandise purchased (shipped) between October 16, 2020 and December 24, 2020 can be returned through January 24, 2021