Why Shop Piercing Pagoda?


The kiosk leader in shopping malls for over 40 years
Since 1969, Piercing Pagoda has been widely-known as the gold kiosk leader in shopping malls, and it remains the core ear piercing business today. Trust in Piercing Pagoda's ear piercing expertise spans second and third generations of loyal customers.


Read the Piercing Pagoda story




Flexible payment options
In addition to accepting all major credit cards, Piercing Pagoda purchases can be made with Pagoda Gift Cards. We also offer our online customers the option of paying with PayPal, Bill Me Later® and eGift Cards.

Our payment options




Easy returns
Piercing Pagoda stands behind every product we sell. If you are not satisfied with your purchase, you may return or exchange the item to us via insured traceable mail or to any of our 780 kiosks nationwide.

Our return policy




Pagoda Gift Cards
Good for purchases on Pagoda.com, at Pagoda retail stores, or by phone. Perfect for any occasion and available in four fun designs.

Our gift cards




Free gift packaging
Pagoda.com offers free gift packaging in our signature blue gift box tied with a stylish silver ribbon. You can also add a personal gift message.




Our gift options




Free ear piercing
Free ear piercing is provided to our customers with the purchase of piercing earrings. Please keep in mind that anyone under 18 years of age must have the consent of a parent or legal guardian to obtain ear piercing services.



Our piercing services




Free layaway
With our convenient layaway plan, you can take up to 90 days to pay. There is a $5 layaway cancellation fee except where prohibited by law. This service is only available in our kiosks. It is not available online.

Contact a kiosk for details





Customer service
Customer service is available 24 hours a day, 7 days a week by calling 1-800-866-9700. Our phone representatives are able to assist you with placing an order, tracking an order, or resolving any issues you have with your order. Spanish-speaking representatives are available 8 a.m. - 4 p.m. ET.

Contact us anytime online




Our family of brands
Piercing Pagoda is part of Zale Corporation which operates 1,931 retail locations throughout the United States, Canada, and Puerto Rico under the following brand names: Zales Jewelers, Zales Outlet, Gordon's Jewelers, Peoples Jewellers, Mappins Jewellers, and Piercing Pagoda. Piercing Pagoda also operates under the names Totally Pagoda, Body by Pagoda, Plumb Gold, Silver & Gold, Piercing Pagoda +, and Piercing Pagoda Plus.

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